I’m looking at an instruction sheet that Dr. Obagi gives to his patients, which indicates that during the first six weeks of skin conditioning with Nu-Derm, you should expect to see redness, dryness, exfoliation, sensitivity and occasional burning and itching.

During the second six week cycle, expect that the severity of these symptoms will subside, and you’ll experience less redness and less exfoliation.

During the third six weeks you’ll have minimal skin reaction.

You can continue to use the products indefinitely, but daily use is discouraged. It’s better to begin using the Nu-Derm products just three days a week, and introducing ZO Skin Health products on alternate days/nights. you don’t indicate what ZO Skin Health products you are using, but you can substitute the Daily Power Defense for the Clear, and the Radical Night Repair Plus for the Retin-A and Blender.

Hope that helps! Keep up the good work.

You’re right, of course, that Obagi NuDerm does cause dryness and tightness, but these symptoms are only temporary, and are an important part of the repair process.

Sometimes Dr. Obagi recommends that the Obagi NuDerm products be used in close proximity to the eye, but some people do better with applying an eye cream (such as ZO Skin Health Olluminate Intense Eye Repair–it contains retinol, or Obagi’s Elastiderm eye cream).

Even if you decide to stick with the NuDerm, know that your skin texture will eventually improve–and don’t worry, you’re not doing anything wrong. The first several weeks can be difficult. If the symptoms persist and you find them intolerable, then you can apply the products less frequently. The repair process will take a little longer, but it will make you more comfortable–and sometimes that alone improves compliance.

Note, though, Dr. Obagi started both Obagi Medical Products and ZO Skin Health, but our companies are separate entities.

Hope that helps.

Are you sure it’s acne? First, we would recommend seeing either a dermatologist or your ob/gyn. If it’s acne, you may need an oral anti-biotic–especially if it is cystic.

You may want to try using our TE pads–but note that they are for external use only.

Check with a doctor!

i have a problem, where each time my menstruation time, i got like acne around my thigh, back n around genital area. its make irritation n leaves scar.

Please help me out and thank u for ur time.

Obagi Medical Products and ZO Skin Health share the same founder, but we’re two separate companies. I’m sorry that you haven’t been able to find a good local source for your Obagi Nu-Derm products, but I did speak with Dr. Obagi’s office, and they can make the products available to you. You’ll have to pay the cost of shipping and duties (if any), but it will be less expensive than buying locally. I’ll give your email address to someone there who will contact you. If you wish, contact Melissa at melissa@obagiskin.com. Thanks for your interest!

I have started using Obagi nu-derm about 6 months ago and i’m loving it. I lived in Canada but now i moved to New Delhi, india and now my products are done. I went on google and found a website that carried Obagi products, skinalive.in, and they told me to wait for about a month because they are out of stock. i have been calling and waiting for over a month now and they are telling me now that i have to wait another 10 days(I don’t know if i believe them). I also went on obagi.com and went on India and contacted that number. They told me that they are out of stock and are not sure how long it could take and they told me to wait about 8 months and contact them back.

I really need these products!! i don’t want to order them from states or Canada cause that will cost me more with the shipping fee and customs and i don’t even know if the customs will give me problems or charge me extra?

i want to get the products immediately and I don’t know what to do. I am extremely sad and confused.

can you please tell me what’s the statues of your products in india, New Delhi and what should i do?

Thank you for ur time.